Hello Larry, I want to share with you an important factor in my life, “MY FAMILY”. In the year 2012 I was deployed with my military police k9 unit. It was unfortunate that the same year my family endure some extreme bad weather, I felt helpless, incapable of providing my family a safe and comfortable home. During Hurricane Sandy, my Basement flooded and in the winter my family experienced intense cold. In my return, I dedicated myself to find a solution to my family’s safety and comfort. I researched the internet for all kinds of “do it yourself” opportunities; I was not impressed with any of it. Until, I saw your video on the net. You demonstrate such passion and care about your product that I thought your work must have impeccable quality. I was right.
I called The Basement Systems to schedule a consultation, after a few hours I had peace of mind knowing that your company can provide a solution for my basement. Your employees were great from the salesperson to the contractors. The work was only two days which was amazing to me, I am happy with the work done. The following week I had the greatest pleasure to work with your sister company Dr. Energy Saver.
I received the most amazing customer service from the sales person Paul Zambrano to the Foreman Eric Ardito, Bobby, and Miguel. Every day I heard my family speaking highly of the guys. They were courteous, professional, and efficient. I had planned to find a way to replace my bathroom because of the possibility of my tiles braking off. The guys did not even crack one tile in two bathrooms. They work so well dismantling the chimney, I was extremely amazed. My entire house feels warm and safe all thanks to your product and your employees. Rest assure that I will always refer your business to everyone.I am grateful for the work done in my house. Thank you. Gabriel RosarioA happy customer.
Gabriel R. of Plainville, CT
Friday, November 1st